Frequently Asked Questions

Do you have a toll free number I can call to speak with a phone agent?

Please call our Customer Service department toll-free number at 1-877-760-0778 Monday through Friday, 8.00am to 10.00pm ET and Saturday, 10.00am to 6.00pm ET.

What are some other things I need to know about the website?

There are limits on the number of times that you may enter a website in a single day. After you reach that limit you may receive an error message that states, "There is a problem with your Personal Identification Number, please try again tomorrow or call 1-877-760-0778."